Why do leaders in healthcare today tolerate the preventable deaths of patients in their care? Is patient safety an intractable issue too large to fully take on? Could it be both worker- and patient safety doesn’t rise to the same level of priority as revenue and growth? Or with everything confronting healthcare today, is change…
Think about the meetings you’ve attended during the past week: how many of them did you leave thinking, “Wow. That was really useful. I’m glad we had that conversation.” And how often did you feel frustration or resignation during a meeting: “I spend the whole day at meetings discussing the status of my work. When…
Earlier this week, Health Affairs Blog published an essay by a group of health care CEOs declaring physician burnout a public health crisis, and recommending steps to address it. The authors concern is genuine and their recommendations should be heeded. But their proposal reveals a paradox that lies behind many of the crises in health…
I recently came across this post on LinkedIn: “I’m looking for ideas in how to better equip our front line supervisors. It could be training, but I’m thinking something that will not only strengthen their ability to lead in safety but in all aspects.” In my experience, the performance of supervisors — and indeed, anyone…
